Privacy Policy

The security of your information is very important to us. Learn how we collect, use, and protect your data.

In force: 31/03/2024

In brief

This Privacy Policy aims to define how Fila Vitae Institute ("Fila Vitae Institute", "we" or "our") collects, uses, stores, processes, eventually shares, and ultimately guarantees the security of your personal information.

Scope

This Privacy Policy covers all the information Fila Vitae Institute collects from you, especially through our online platform www.filavitae.org ("Website" or "Fila Vitae platform").

Agreement with our Privacy Policy

By browsing our website, subscribing to one of our courses, contracting any other of our services or sending us any personal information, you acknowledge that you have read, understood and unrestrictedly agreed with the terms and conditions set forth in this Privacy Policy.

If you do not agree with any term of this Privacy Policy, please do not provide us with any personal information and stop browsing our website.

Also, please understand that if you refuse to consent to our Privacy Policy, or if you choose not to provide us with the required personal information, we will not be able to provide you with most of the services we offer on our website.

Finally, please understand that if you choose to provide us with incorrect personal information, this may prevent us from providing you with the requested or contracted services.

What personal information we collect about you

The information we collect about you through our website is of the following types:

(i) Information about your use of our website

When you access our website, we may collect information about your browsing of our website, including, among others, data about the pages you have accessed or the hyperlinks you have clicked on. Such information gathering may involve registering your IP address, operating system and browser. We may also determine your Internet service provider and the geographical location of your connection point. Such information is used solely for the security of our website.

Also, if you are a student of one of our courses or are enrolled in any of our services, we may monitor the way you navigate through the pages of our courses.

(ii) Information provided directly by you

  1. When you subscribe to our newsletter or when you send us an email requesting information, you provide us with personal information such as your name and email.
  2. When you register for one of our courses and when you contract any other of our services you provide us with personal information such as your name, email, phone number, age, gender, among others.
  3. Moreover, given the nature of the services provided by us, we collect a large amount of personal information, directly provided by you, during the completion of our courses. Such information is provided by you when performing the exercises or other activities proposed by us during our courses.
  4. When you participate in our forums / dialogue spaces, you provide a variety of information. Such information is accessible by all participants of that forum / dialogue space. For this reason, be cautious about personal information, whether it relates to you or someone else, that you publish in one of our forums / dialogue spaces.

If you want personal information to be removed from any of our forums / dialogue spaces, please contact us. In some cases, it will not be possible to remove the information. In this case, you will be notified with proper justification.

We do not directly collect or store any information regarding your bank account or credit card details. by third-party payment processing provider, namely Stripe (Stripe, Inc.), whose privacy policy can be accessed here.

The use of cookies

Cookies are small pieces of information that we record in your internet browser or on your hard drive and which record the way you move through our website.

If you are not logged in to our website, nor have you signed up to receive any of our services, we will only record essential cookies in your browser; they help us increase the security of our website.

If you are logged in to our website, or have signed up to receive any of our services, we may set some cookies in your browser.

The use of cookies allows us to offer you, the next time you access our website, customized options based on the information stored about your last visit. In addition, cookies allow us to improve our website and our services in order to better meet your needs. Finally, cookies may be used by us to better target our future marketing campaigns.

The following are the types of cookies we use:

  • session cookies: these are stored on your device only during your browsing session and are automatically deleted the moment you close your browser.
  • persistent cookies: these are stored as files on your device and are not automatically deleted when you end your browsing session.

The cookies we use may also be classified as follows:

  • essential cookies: they allow you to use our website effectively. In the absence of such cookies, the services we provide through our website cannot be provided.
  • analytical and performance cookies: they allow us to monitor the number of visitors and how they move through our website. This allows us to understand and analyze navigation trends through our website, learn about the behavior of our users and improve our website.
  • functionality cookies: they allow us to recognize you when you return to our website and to remember your browsing preferences. This allows us to personalize the content we present to you.

Most Internet browsers allow you to choose not to allow cookies to be stored on your computer or to delete them at any time. However, if you choose to block all cookies, which includes our essential cookies, you may not be able to access our website.

Please, take notice that, aiming to preserve your privacy, we opted to use self-hosted Umami as analytic solution, instead of Google Analytics.

How we use your personal information

(i) Information about your use of our website

Such information is used by us to improve the services we provide and to better adapt them to our users. For this, we perform statistical analyzes of the behavior of the users of our website, in aggregate form.

The information we collect from our students when they access our courses is used by us to learn about (and keep them informed about) their progress in the course . This also allows us to collect statistical data about how our students interact with our courses so that we can improve the services provided. In addition, such information is also used by us to ensure the security of our courses and to ensure that the use of our courses is in accordance with the applicable Terms and Conditions.

(ii) Information provided directly by you

  1. The personal information you provide when you register for one of our courses or when you contract any other of our services is used exclusively for the best provision of the contracted services.
  2. The information you provide when you subscribe to our newsletter is used exclusively for the purpose of sending the respective emails, through which we inform you about the latest Provocation Letters published on our website and about courses with open enrollment, any promotions, special offers and novelties related to any of our services and other matters exclusively related to our scope of action. You can unsubscribe at any time through the "Remove email from the list" link that appears in the footer of the email through which we send our newsletters.
  3. The personal information you provide when you send us an email requesting information is used solely for the purpose of attempting to provide the information requested by you.
  4. The personal information you provide to us during the completion of our courses (when performing the exercises or other activities proposed by us throughout our courses) are used by us in two ways:
    • for the purpose of the provision of the contracted service, being such information, in this case, treated with the utmost confidentiality, and accessible only to the respective teachers;
    • for the purpose of our pedagogical research, such information may be used in study and teaching materials. In this case, your personal data, such as your name and contact email, will be removed in order to ensure the anonymity of such information.
  5. We may post testimonials from students and customers on our website or in some of our marketing campaigns. If such testimonials contain personal information, such as your name, we will ask for express consent, by e-mail, for the disclosure of such personal information along with the testimony. In addition, if you would like your testimony removed from our website, please contact us.

Except as set forth in this Privacy Policy, Fila Vitae Institute will not disclose any of your personal information.

In addition, we will store your information only for the period necessary for the provision of the requested services and, as necessary, by legal obligations, legal disputes and for reinforcement of our contracts.

With whom we share your information

We do not sell or rent your personal information in any way.

For the provision of our services, we depend on services and products provided by third parties ("suppliers"). Some of these suppliers may have full or partial access to your personal information. Please note that this access is restricted to the personal information exclusively necessary for the provision, by the suppliers, of the contracted services.

Currently, the following are our suppliers who have access, in whole or in part, to your information:

  • Our website is hosted on Kamatera's (Kamatera, Inc.) servers located in Frankfurt, Germany, and on OVHcloud’s servers (Hebergement OVH inc.) located in Strasbourg, France. Please access their privacy policy here: Kamatera and OVH.
  • The emails we send or receive are processed through:

As mentioned earlier, payments made by you are currently processed exclusively by Stripe (Stripe, Inc.). We do not have access to the information provided by you to Stripe, nor do we store such information in any way.

To better ensure your privacy, we are committed to choosing, whenever possible, suppliers whose privacy policies are acceptable to us. But, please understand that such suppliers have their own privacy policies, which can be changed at any time, and that Fila Vitae Institute is not responsible for the privacy systems of third-party.

In addition, we may also provide your data, as required by law, in response to subpoenas or legal proceedings.

Finally, we may provide your personal information in the event that we in good faith believe it is necessary to protect our rights, to protect your security or the security of others, to investigate fraud or to comply with a legitimate government request.

This website contains links to other websites ("third-party websites"). Please be aware that Fila Vitae Institute is not responsible for the privacy systems of third-party websites. If you click on the link to one of these third-party websites, you should be cautious and revise the privacy policy posted on such third-party website to understand how your personal information is collected and used by that third-party website.

Embedded media from other websites

Articles on this website may include embedded content such as Vimeo or Youtube videos, images, articles, etc. Embedded content from other sites behaves in exactly the same way as if the visitor were visiting the other website.

These websites may collect data about you, use cookies, incorporate tracking, and monitor your interaction with this embedded content.

Social media

We incorporate on our website a Facebook sharing tool. It is possible that, through such a tool, certain personal data are collected from you, such as your IP address or your internet browser's user agent. It is also possible that, through such a tool, cookies will be archived or accessed in your browser, additional tracking will be inserted and your interaction with such sharing tools will be monitored.

We also use the following social media tools on our website: Twitter Tweet, and Linkedin Share. As a consequence, our website makes requests to the servers of such social media so that you are able to share our pages using your accounts of such media. These requests make your IP address visible to such social media, which may use such information in accordance with their privacy policies.

How we protect your personal information

The confidentiality and security of your personal information is very important to us. Therefore, we adopt the physical, technical and administrative security measures considered standard in our industry to protect your personal information.

When you provide us with personal information, they are encrypted for transmission using Secure Sockets Layer (SSL) technology. In addition, the servers on which we store your personal information are kept in a secure environment. In addition, our website is protected through a Web Application Firewall (WAF).

We also insist on password verification when any user logs into our website. This way, you and your data are protected against unauthorized access. Please also remember that it is your responsibility to protect the security of your access information to our website.

Also, if you stop using your computer for a long time without logging out of our website, your session will be terminated automatically after a certain period.

Also, note that email communications are not encrypted. They should therefore not be considered safe.

In addition, we do not share your personal information with third parties, except as provided in this Privacy Policy.

It is important to note, however, that, as with any computer network on the Internet, there is some risk that an unauthorized third party bypass our security systems or that the transmission of your information over the Internet is intercepted. Therefore, Fila Vitae Institute cannot guarantee the security of your personal data and cannot be held liable for security breaches.

What are your rights to your data

If you have an account on our website, you may request us a file with the personal data we hold about you, including the data you have provided to us. You may also request that we remove any personal data we hold about you. However, this does not include any data that we are obliged to maintain for administrative, legal or security purposes.

Changes to our Privacy Policy

Our Privacy Policy is subject to change. Any change or update will be effective immediately after being published on our website.

Please be sure to return to this page periodically to ensure that you are familiar with the most recent version of the Privacy Policy.

Questions, suggestions and complaints

If you have any questions about this Privacy Policy, please contact us.